Who we are

The website www.mechanica-lignorum.hr is owned by Mechanica Lignorum, vl. Neven Šego from Zagreb (hereinafter referred to as the Company).

What is a cookie?

A cookie is a set of information that a website sends in the form of a file and is stored on your computer or mobile device. Cookies usually store your settings for a specific website, such as your preferred language, so that the next time you visit the same website, the internet browser sends back the cookies belonging to that page. This allows the page to display information tailored to your needs. In your internet browser settings, you can change whether you want to reject or approve requests to save cookies, whether saved cookies will be automatically deleted when you close your internet browser, and the like.

The data we store does not contain personal information from which the user’s identity could be determined.

What are cookies for?

A cookie is a record that is obtained from your device’s memory through the browser you are using. This information helps speed and security of accessing the site, and in many cases is necessary for the correct display and functioning of the site.

Most cookies have an expiration date, and each can be deleted or disabled in your browser settings.

Use of cookies on our site

Types of cookies used:

Session cookies – are stored on your computer and are automatically deleted after you close your web browser.

Persistent cookies – remain in your web browser even after you close it and usually have an expiration date/validity period. With them, websites store data, such as the language used or font size, so that you do not have to log in every time you visit a specific site. We use persistent cookies to better understand user habits, so that we can improve the website according to your habits.

When you use our website, you may also receive a “third-party” cookie. These cookies help interpret user online activities and for marketing purposes. Examples of such cookies are Facebook, Google Analytics, Adwords, etc. For the purpose of website analysis, we use the Google Analytics tool provided by Google Inc (hereinafter referred to as Google). In order to improve the user experience, we use Google Analytics Advertising features where we can use Google advertising data on interests and demographics, use cookies for the purpose of remarketing and advertising. Detailed third-party information about this service, as well as the user’s ability to regulate the cookie settings necessary for this, is available at: https://support.google.com/analytics/answer/6004245?hl=hr

If you want to disable the storage of cookies by the Google Analytics tool, you can do so via the following link: https://tools.google.com/dlpage/gaoptout/

Types of persistent cookies

Necessary cookies

These cookies are necessary for the website to function properly and cannot be disabled. Such data is necessary for the website to function properly and is collected in your internet browser and does not require consent. If you block them in the browser you are using, some parts of the site will not work properly. The expiration date of these cookies is three years.

Advertising cookies

These cookies work by uniquely identifying your browser and device. They may be set by third-party service providers whose services we have on the site, such as our advertising partners. These cookies enable additional functions and customization so that you can experience targeted advertising on different websites. The expiration date of these cookies may be more than one year or until the cookies are removed from the web browser.

Analytical cookies

We use analytical cookies to count visits and activities on the site, and this type of cookie allows us to measure and subsequently improve the operation of our website. They help us obtain information about how users use our site, which helps us to better optimize it so that users can more easily access the content they need. The expiration date of these cookies may be more than one year or until the cookies are removed from the web browser.

Functional cookies

These cookies allow us to remember your settings and provide a better service. Anonymous data and your activities on our site are collected only. The expiration date of these cookies can be more than one year or until you remove cookies in your browser.

How to disable cookies?

You can withdraw your consent to cookies at any time through your browser. By disabling cookies, you decide whether to allow cookies to be stored on your computer. By blocking all cookies, you can continue to browse the website, but it may have a negative effect on the use of many websites. Mechanica Lignorum excludes any liability for any loss of functionality and/or quality of the content of all its websites in all cases of user selection of cookie acceptance regulation. Cookie settings can be controlled and configured in your web browser. For information on cookie settings, select the web browser you are using:

Chrome

Firefox

Internet Explorer

Opera

Safari

Microsoft Edge

Links

The Company’s website may contain links to other third-party websites that are not affiliated with the Company. We do everything in our power to ensure that all redirections from our websites direct you to websites whose content is of high quality in the sense that it does not encourage negativity. The use of links to such third-party websites does not imply a guarantee for these websites, nor is the Company responsible for the accuracy or content of any external websites. The use of links to any external websites or third-party websites is at your own risk.

Intellectual property

All content (texts, graphic elements, photographs, video materials, trademarks, documents, data, information published on the website and other forms of content) are protected by copyright and other intellectual property rights and may not be published, reproduced, distributed or used in any way without the express prior written consent of the Company.

Data published on the website may be used exclusively for personal, non-commercial purposes and the user may store them for this purpose exclusively on his/her personal computer or mobile device.

Any violation of the same rights, malicious or accidental, constitutes a serious violation of the terms of use of the materials from the website and the Company may take measures to protect its rights, including initiating legal and criminal proceedings against the perpetrator.

Processing and protection of personal data

Browsing the website itself is anonymous and the Company does not collect personal data that could enable your personal identification. (such as name and surname, address, telephone number, e-mail address, etc.).

In the event that the Company needs certain User personal data that is necessary for us to provide the requested service or perform a certain requested transaction, we will inform you of this in a timely and appropriate manner. In such a case, when you enter your personal data in the space provided for this purpose on the Company’s website, you confirm and give your consent that the personal data provided by you is voluntarily made available to the Company and that you allow it to be used for the purpose as stated.

The Company does not sell, rent or lend the list of users of its websites and mobile applications to third parties. With the obligation to maintain confidentiality, the Company may share data with trusted partners for certain purposes: performing statistical analysis, providing customer support, arranging meetings or similar needs. Any such third party is prohibited from further processing your personal data. The Company undertakes to protect your personal data from unauthorized access, use or disclosure. Data on computer servers is stored in a controlled, secure environment, protected from unauthorized access, use or disclosure.

You may at any time, with mandatory identification, request a review of all personal data we have collected from you at one of our online addresses. We may, at your request, update, correct or delete this data (if the data in question is still in our databases) or cease using this data in the future.

We collect information about you during the checkout process on our store.

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 11 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example our accounting.

Payments

We accept payments through direct bank transfer so some of your information could be shared with our bank. You can find their Privacy Policy at https://www.revolut.com/hr-HR/privacy-policy/.

By using the website www.rmechanica-lignorum.hr, users are deemed to be familiar with and agree to these terms of use at all times, including the provisions on data processing and cookie options.